At Sintex, products sold by the sellers on our platform may attract shipping charges. The shipping charges are not fixed and depend on various factors like nature / category of your product, which location despatched from, gross weight of the product, type of transport medium required, etc. This amount will be over and above the value of the product that you see on our Website.

We are committed to delivering your order accurately, in good condition, and on time.

Below are some more shipping related policy points: 

• Each order would be shipped only to a single destination address specified at the time of payment for that order. If you wish to ship products to different addresses, you shall need to place multiple orders.
• We make our best efforts to endeavour that each item in your order is shipped out by the seller within 5-7 working days of the order date. However in some cases, it may take longer to ship the order as the product may have to be procured by the seller when there is a heavy demand or delivery conditions.
• Sellers generally ship out orders on week days (Monday to Saturday), excluding public holidays.
• While the sellers strive to ship all items in your order together, this may not always be possible due to product characteristics, or availability or delivery conditions.
• If you believe that the product is not in good condition, or damaged at the time of delivery of the goods, please refrain from accepting delivery of the goods and call our Customer Care No. 1800-121-2764 (Toll Free) (9.00 a.m. to 6.00 p.m. / Mon- Sat), or write an e-mail to ecommerce.bapl@sintex.co.in mentioning your order reference number. We shall make our best efforts to resolve the matter.
• Please note all items will be shipped with an invoice of the seller. In case, inadvertently, the same is not received, you may call our Customer Care No. 1800-121-2764 (Toll Free) (9.00 a.m. to 6.00 p.m. / Mon- Sat), or write an e-mail to ecommerce.bapl@sintex.co.in mentioning your order reference number.